SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as but not limited to your name, address and email address, phone number.

When you browse our store, we also automatically receive your computer’s Internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system which wont be seen by any employees only stored in the processor which is part of the global internet system.

With your permission, we will send you emails about our store, new products and other updates, should you subscribe to our newsletter and blog your information will only be used by the system to allow you to receive our creative and informative posts, press releases, offers, discounts and new product releases, company updates that will keep you up to date and make your life easier.

 

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, or simply choose cash on delivery and confirm your order electronically we imply that you consent to us collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime by contacting us at info@homebrush.com.

 

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

SECTION 4 – STORE

Our store is a custom-built ecommerce store and hosted on a robust international server. They provide us with the online e-commerce hosting service that allows us to sell our products and services to you with the highest quality, security and service possible.

Your data is stored through Home Brush’s data storage, databases and the general Home Brush’s ecommerce platform by MASS Electronic Retail Company. They store your data on a secure server behind a firewall that is highly guarded and will not allow unwanted identities to view the data.

 

PAYMENT:

If you choose a direct payment gateway to complete your purchase, then the server system stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted making you safe and happy.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like but not limited to, PayTabs, Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

If you purchase our creative products through Cash on Delivery (COD) your information is secured through our online information security system shown by the secure lock symbol when you access the website.

Your home address, mobile number, name, purchase details and other related invoice will only be used until you safely receive your order and we receive the rightful payable billed amount after that we only use your email to send you the best offers under your consent shown in the consent section above. Your information is only used for the purpose of delivery and then removed from the system. This applies to your custom made, pre-ordered orders as well where we will fully safeguard your information until the custom made order is in your hands after it is made just for you.

Please refer to our Return, Exchange and shipping policy for detailed information regarding your rights and our responsibilities when making a purchase.

Also refer to our Return, Exchange and shipping policy for detailed information about custom made orders and pre-ordering a custom made, fully bespoke piece where the delivery and shipping time and the logistical details as well as costs implied differ than the regular purchase of stocked items. Despite the difference the policies noted here within are applicable accordingly.

 

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us and in the end to make you get the product you loved at your doorstep safely and quickly.

However, certain third-party service providers, such as payment gateways, 3rd Party Logistics service providers and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers whom we have no control over, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in any other country in the world other than Bahrain and your transaction is processed by a payment gateway located in Bahrain, then your personal information used in completing that transaction may be subject to disclosure under that respective country’s legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service in any way.

 

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you and we will make sure that it is within your best interests.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at concerns@homebrush.com and have a read of our FAQs page.